Shipping & Delivery
- How many days for delivery of my orders?
Delivery normally takes 2–4 working days.
If you have not received your items within the estimated delivery period, please email us so our customer service team can assist you in checking with the courier service.
- What are the shipping fees/rates?
We offer FREE DELIVERY for West Malaysia orders above RM99
For orders below RM99, a flat shipping fee of RM8 will be applied.For overseas customers, please email us at **[sales01@lokekee.com] to obtain shipping rates for your selected items.
- Failed to track my order. What should I do?
If you are unable to track your package on the order tracking page, please Whatsapp us at +60165683085
Please provide your order number and item details, and we will assist you promptly.
- How do I track My Order Status?
You can track your order 24/7 by following these steps:
1. Go to [https://lokekee.com/order-tracking/](https://lokekee.com/order-tracking/) or click My Account > Order Tracking
2. Enter your order number and email address
3. Click “Track” to view your order status Urgent Assistance
For urgent orders or immediate assistance, please contact us at:
016-568 3085
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
Saturday， 9:00 AM – 12:00 PM